Question and answer session with… Lucy
How long have you worked at Your Money Claim?
Just over a year now.
What is the best part of the job?
That’s easy, being able to tell people when we’ve secured an offer of compensation.
And the worst?
Seeing the tactics employed by banks and lenders on a daily basis. It was a real eye-opener when I started, seeing just how far they will go to avoid doing the right thing. I’ll never trust a bank again. Thankfully, with each tactic they try we are able to overcome them. It’s nice beating the banks!
What advice would you give to customers?
Try to remain patient really. Also, don’t discuss the case with the lender as they may well try to trip you up to get out of paying compensation. Just remind the lender that we are dealing with the case.
Why would you recommend people use Your Money Claim?
As I mentioned before, we know the tactics the banks use, and we know how to beat them. It has become clear to me during my time here that using a good Claims Management Company is helpful when dealing with lenders.
What is the biggest claim you have dealt with?
Hmmmm, I’ve had a few that have been over £30,000 which has been nice. I’m not entirely sure what the biggest one is that the company has dealt with. (The biggest PPI claim ever is over £100,000)
Finally…..a little more about you…
What is your favourite day of the week?
Monday’s as it’s the start of a new week at work…..my boss told me I had to say that!!!
If you could spend 24 hours with anyone, who would it be and why?
Adolf Hitler. I’d ask him why he was so angry! I’d really interrogate him.
If you could do anything once, and only once, what would it be?
Be vegetarian…….for about an hour!
If you received £50,000 compensation for a PPI claim, what would you do with the money?
I’d put a deposit down on a house and then go on holiday.
Who is your favourite co-worker, and why?
Laura, she’s hilarious.
Who is your favourite director, and why?
(Laughs)(sniggers)…I can’t believe I’ve been asked that question! I like them both equally (laughs again)!