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June 3, 2026 
Daniel Lee GAP Insurance Claims Are Gathering Pace and the Regulators Can No Longer Say They Were Not Warned The Warning Is Now Being Heard Since 2024 I have been warning that GAP insurance has all the hallmarks of the next major mis-selling scandal. Not because of one bad sale, one careless dealership, or one isolated complaint, […]
May 27, 2026 Daniel Lee Lenders Should Be Careful What They Wish For There is something almost impressive about the motor finance industry’s ability to keep finding new ways to insult the intelligence of consumers. After years of hidden commission arrangements, years of customers being kept in the dark, and years of lenders and dealerships quietly benefiting from a sales […]
May 21, 2026 Daniel Lee “Whats a IDD?” — The Email That Should Terrify the GAP Insurance Market We have said for some time that GAP insurance has all the hallmarks of the next major financial mis-selling scandal, and the more complaint files we obtain, the harder it becomes for lenders, dealerships, regulators, or anyone else involved in this market […]
June 2, 2026 Daniel Lee FOS Has Partially Upheld the Complaint — Based on Facts and Figures It Admits It Does Not Have The Financial Ombudsman Service investigator in a recent case has partially upheld a GAP insurance complaint against Johnson Cars (appointed representative of ITC Compliance). However, the decision raises a serious and unavoidable question… how can FOS reach […]
May 1, 2026 Daniel Lee The FCA’s Latest Statement: The Mask Slipped, Then It Tried To Put It Back On The FCA’s latest statement on the legal challenges to its motor finance redress scheme tells consumers everything they need to know. Not because of what it says, but because of what it carefully avoids saying. Only days ago, when a […]
April 24, 2026 Daniel Lee The FCA’s Tantrum Over a Challenge to Its Watered-Down Redress Scheme The FCA’s response to the legal challenge against its motor finance redress scheme is as revealing as it is infuriating. Its complaint appears to be that the challenge could delay compensation to consumers, but that point falls apart the moment you look at the […]
