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How to stop nuisance calls

I would imagine we’ve all received nuisance calls or spam texts from companies claiming to be offering a wide variety of services.

Now, as you read this on the website of a PPI company, you may be wondering why we’re offering our thoughts and advice on the matter, given a huge proportion of these calls are from so-called PPI claim companies.

Well, our reasons are simple. We do not cold call and we never will.

We understand that receiving such calls can be annoying and we don’t wish to be tarnished with the same brush as those companies who give the industry a bad name.

An obvious way to try and stop such calls would be to sign up to the Telephone Preference Service.

Companies should not contact you once you sign up to this.

In reality however, many people continue to received unwanted marketing calls.

So, we’ve come up with two more ways that could put a stop to such calls. It may take a little time, but if a significant number of people follow these steps the calls will eventually stop.

Hot-key leads cost money

Now, whilst it’s annoying receiving the calls and the tempting thing is to simply hang up, there could be a better way.

Most of the spam marketing calls we receive are from lead providers or marketing companies, and not actually from the processing company who are offering the service.

The marketing company get paid each time they transfer the call through to the processing company who will deal with the matter, whether it be a PPI claim or a pensions review, or any of the other services that are out there.

These are known in the industry as hot-key leads.

So, if you have the patience, stay on the line.

The marketing company will ask you for some details before they transfer the call. Answer the questions, whether you choose to be truthful or not, and wait for the call to be transferred.

The marketing company will often state that they just need to transfer you through to another department. This is a lie!

They are actually transferring you through to the processing company who will pay the marketing company for the lead.

Once the call has been popped through it’s likely to cost the processing company up to £100.

Imagine the spiralling costs if we all just resisted the temptation to hang up.

The calls would soon stop as the setup would not be financially viable.

Call recordings are potentially lethal

A large percentage of the population now have smart phones. With smart phones come smart apps!

There are many call recording apps out there and I would urge you all to get one. My reasons are simple.

The regulators are clamping down strongly on breaches of rules and regulations and companies are starting to face fines that have the potential to close them.

However, this is not stopping marketing companies and processing companies from making spurious claims and false representations when speaking with potential customers on the telephone.

By recording the telephone call and forwarding the recording to the regulators you will be helping in the clamp down against these rogue firms.

I’ve recorded a few of these calls myself, and I’ll soon be uploading these and pointing out the things to watch out for, so please feel free to keep an eye out for this in the future.

Your Money Claim

It’s important to remember that not every company is the same, and that the services on offer, if done correctly, can be hugely beneficial.

We’ll never cold call you, or send you a spammy text or email.

We much prefer it when our customers come and find us, or recommend friends and family.

So, please feel free to have a look around the site to see what we do.

If you have any questions our experts are on hand to answer them via telephone, email or our live chat facility.

Let’s all start the fight back against nuisance calls!

Stop nuisance calls

Stop nuisance calls

About the author

Daniel Lee

Company Director

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