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July 17, 2025
Daniel Lee



FCA Proposes Slashing Statutory Interest on Redress | Your Money Claim


🧾 The FCA’s Proposal to Cut Statutory Interest on Redress: Another Win for Lenders, Another Blow to Consumers

We’ve seen the financial industry time and again put profits before people.

But even by historic standards, the Financial Conduct Authority’s latest consultation—which proposes cutting the statutory redress interest rate—represents yet another staggering failure to stand up for consumer rights.

📉 What’s Being Proposed?

Currently, when consumers are awarded compensation for being mis-sold a financial product or treated unfairly, they are also entitled to 8% per annum statutory interest.

This interest is designed to reflect the loss of use of money and the time value of funds that were wrongly taken or unfairly retained.

Now, the FCA is consulting on reducing that 8% rate.

Let’s be clear: this is not a small technical adjustment.

It’s a blatant erosion of one of the few remaining deterrents to financial firms engaging in misconduct.

⚠️ A Regulator That Won’t Regulate

The FCA claims it wants to “reflect the economic environment” or align with other benchmarks—but this is just regulatory spin.

What this proposal really does is send another loud, clear message to the financial industry:

“Do what you like. If you get caught, you’ll still walk away with a profit.”

This weakening of the redress system removes any meaningful incentive for firms to behave ethically or put consumers first.

It’s yet another sign that the regulator is more concerned about the financial health of the industry than the financial justice of the people it is supposed to protect.

🏦 A Culture of Greed with No Consequence

This isn’t a standalone failure. It’s part of a long-running pattern of regulatory weakness and moral neglect.

Let’s look at the scandals:

  • Bank Charges Scandal – Unfair overdraft fees that punished the poorest customers.
  • Default Sums Scandal – Unfair credit card and loan late payment fees that accumulated in punitive ways.
  • PPI Scandal – Tens of millions of people mis-sold an insurance wasn’t needed or understood.
  • Motor Finance Commission Scandal – Lenders and dealerships profiting from secret commissions on finance deals.

Every scandal has seen the finance industry walked away in profit, unscathed at the top despite compensation being paid to some consumers

Now, with statutory interest under threat, even that thin layer of financial justice is being peeled away.

💥 Removing Deterrents Fuels More Misconduct

The 8% statutory interest has always served a dual purpose:

  • It compensates victims for the loss of use of their money.
  • And more importantly, it penalises firms for bad behaviour.

Remove that penalty, and you remove the last incentive to act fairly in the first place.

The FCA’s consultation doesn’t modernise the system—it emasculates it.

🧭 Where Do We Stand?

At Your Money Claim, we believe:

  • The 8% statutory interest is not too high—it is barely adequate.
  • The redress system should deter wrongdoing, not minimise its financial impact.
  • The FCA must be held to account for its track record of appeasement rather than enforcement.

We call on regulators, lawmakers, and the public to see this consultation for what it is: a direct threat to the fragile promise of justice for mis-sold consumers.


📢 Final Word

If this proposal is allowed to proceed, the message will be clear: regulation is optional, and accountability is negotiable. That’s not regulation—it’s surrender.

We urge consumers and campaigners to make their voices heard in this consultation. Justice without consequence is no justice at all.

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July 17, 2025
Daniel Lee



FCA Contradicts Its Own Rules on Motor Finance Redress | Your Money Claim


🚗 The FCA’s Contradictory Position on Motor Finance Commission Redress: Whose Side Are They Really On?

At Your Money Claim, we’ve long championed transparency, fairness, and justice for consumers misled or mistreated by financial institutions. That’s why the FCA’s recent behaviour regarding the potential introduction of a redress scheme for motor finance commission claims is not only puzzling—it’s deeply troubling.

⚖️ The FCA’s Supreme Court Submission: Protecting Industry Over Consumers?

In a submission to the UK Supreme Court, the FCA made its stance alarmingly clear: it stood not with consumers—but against them.

The regulator argued that a judgment in favour of consumers in motor finance commission claims could pose a significant risk of financial harm to the motor finance industry.

Let that sink in.

The very body tasked with protecting consumers made a conscious choice to shield the financial institutions that may have engaged in misleading, non-transparent, or unfair practices.

This position undermines the FCA’s statutory obligations under the Financial Services and Markets Act 2000—including the need to protect consumers and enhance the integrity of the UK financial system.

🔁 A Redress Scheme: Welcome, But at What Cost?

Following significant pressure, the FCA has now announced that it is considering a redress scheme. We welcome this developmentbut only if it results in full, fair, and timely compensation for all affected individuals.

A redress scheme could see a much higher percentage of consumers compensated, and in a much shorter period of time.

However, let us be crystal clear: the FCA’s change in tone does not absolve it of its earlier contradictions.

💰 The PPI Parallel: Case-by-Case Resolution Is Less Burdensome

There is a painful irony here.

During the PPI scandal, redress was primarily resolved on a case-by-case basis, allowing claims to be individually assessed and staggered over time.

This approach allowed firms to manage financial exposure incrementally, avoiding a full-scale, immediate financial shock to the industry.

The FCA’s Supreme Court intervention suggests that even a staggered approach—through claims brought individually—could be too financially damaging for the motor finance sector. That’s a clear contradiction.

❗ The Core Contradiction

Let’s break it down:

  • The FCA opposed a consumer-friendly judgment on the grounds that mass payouts could harm the motor finance sector.
  • The FCA is now proposing a redress scheme, which by nature would most certainly be far more financially burdensome than individual claims.
  • Meanwhile, consumers are still waiting, and firms that profited from non-disclosed commission arrangements continue to benefit from more regulatory hesitancy.

This contradiction calls into serious question the FCA’s impartiality and commitment to consumer protection. Either consumer redress is financially manageable (as PPI proved), or the industry’s fragility is being used as a smokescreen to delay justice.

🗣️ Our Position

At Your Money Claim, we support any process that ensures affected consumers are compensated fairly.

We support a redress scheme—but it must not be a vehicle for delay, dilution, or escape.

We also believe that case-by-case claims remain a legitimate and necessary route.

In fact, they may be less damaging to firms than a sudden, mandatory redress rollout.

Any argument to the contrary is illogical and undermines the very premise of financial justice.


📢 Final Word

The FCA cannot have it both ways.

Either it supports consumer redress, in which case it must stop impeding it through legal manoeuvres—or it risks losing the trust of the very public it was created to protect.

If you’ve taken out a motor finance agreement and suspect a hidden commission may have been involved, we’re here to help. Justice delayed is not justice denied—but it’s time it was delivered.

FCA motor finance commission redress

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July 17, 2025
Daniel Lee





GAP Insurance Mis-Selling: The New PPI Scandal | Your Money Claim



GAP Insurance Mis-Selling: The New PPI Scandal in Disguise?

It’s all starting to feel very familiar.

A financial product, sold widely across the UK. A huge proportion of consumers unaware of how much commission was pocketed behind the scenes. A ‘trusted’ sales channel — usually a car dealership or a lender — pushing a policy that promises peace of mind but offered questionable value.

Welcome to the unfolding scandal of GAP insurance mis-selling — and yes, it bears striking similarities to the notorious Payment Protection Insurance (PPI) debacle that rocked the finance industry and cost lenders over £38 billion in redress.


🔍 What Is GAP Insurance — and How Was It Mis-Sold?

Guaranteed Asset Protection (GAP) insurance is designed to cover the difference between what your insurer pays out if your car is written off, and what you still owe on your finance agreement. In principle, it’s a perfectly valid product — but, as with PPI, it was the way it was sold that turned it into a ticking time bomb.

What we now know is this:

  • GAP insurance was frequently added to finance agreements, or paid for via customer deposits at the point of sale.
  • In all cases we’ve seen so far, consumers weren’t told that dealers were earning huge commissions for selling the policy.
  • Worse still, and based on what we’ve seen, those commissions often made up around 70% of the entire policy premium.

That’s not just a markup — it’s financial daylight robbery disguised as protection.


💸 The PPI Echo: Greed, Misleading Sales, and Hidden Commission

For those who remember the PPI scandal, this all sounds eerily familiar. At the heart of PPI mis-selling was the non-disclosure of commissions and the incentive for salespeople to push a product that suited their bonus, not the customer.

It now appears that GAP insurance followed the same playbook. Despite the public embarrassment and regulatory scrutiny that followed PPI, the finance sector clearly learned little — if anything.

What we’re seeing with GAP insurance is a damning indication that weak regulation and institutional greed have once again taken precedence over fairness and transparency.


📈 70% Commission? That’s Not Protection — That’s Profiteering

From the cases we’ve reviewed, it’s evident that the average commission earned on GAP policies sits around 70% of the policy cost.

Let that sink in: for every £300 you paid for GAP cover, the dealership or lender may have pocketed £210.

How can a policy be “value for money” when over two-thirds of the premium disappears in undisclosed commission before any actual cover is provided?

The issue isn’t GAP insurance itself — it can be a valuable product. The problem lies in the greedy and opaque practices used to sell it.


🏦 The Truth About Redress — and Why Most Victims Never Claim

Even with the PPI scandal — the most well-publicised mis-selling event in UK history — millions of valid claims were never submitted. Many consumers either:

  • Didn’t know they had a claim,
  • Missed the deadline, or
  • Were wrongly told they weren’t eligible.

Despite paying out tens of billions in compensation, lenders still walked away profitable. The system was stacked in their favour then — and, unless people act now, history will repeat itself.


✅ What Can You Do?

If you purchased GAP insurance as part of a car finance deal there’s a real chance that:

  • You paid not only for the policy, but also a significant undisclosed commission, and
  • You may be entitled to compensation for the unfair relationship that created.

💬 Final Thoughts: The Product Isn’t the Problem — It’s the People Selling It

GAP insurance, like PPI before it, wasn’t inherently bad. It’s the commission culture, lack of transparency, and failure to treat customers fairly that turned a useful product into a scandal-in-waiting.

Once again, the finance industry has shown that profit comes before principle — unless they’re held to account.

Don’t let them walk away again.

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July 17, 2025
Daniel Lee



Charlie Nunn Defends Motor Finance Commission – The Truth Behind the Harm


Charlie Nunn Says There’s No Financial Harm in Motor Finance Commission. Really?

Charlie Nunn, the CEO of Lloyds Banking Group — the UK’s largest motor finance lender through its subsidiary Black Horse — recently made headlines with an astonishing claim: that the widespread use of commission in motor finance agreements has caused no financial harm to consumers.

Yes, you read that right.

According to Charlie, despite the Financial Conduct Authority confirming that millions of motor finance agreements contained undisclosed commissions, consumers have somehow walked away from these deals unaffected.

This, from the man at the top of the organisation that stands to face some of the biggest payouts in UK financial services history, and with a long history of mis-selling.


Let’s Be Clear: Commission = Cost to the Consumer

Charlie’s statement doesn’t just miss the mark — it’s completely out of touch with reality.

Here’s how these motor finance deals worked: lenders paid car dealerships secret commissions (bribes) to provide consumers more expensive finance agreements. In simple terms:

  • Some dealerships were allowed to manipulate the interest rate provide to a consumer. The higher the interest rate, the bigger the commission for the dealer.
  • Other dealerships only offered one option to a consumer (the option that paid the dealer the biggest commission) despite cheaper deals being available to the consumer.

This wasn’t just a technical breach. It’s a classic case of financial exploitation, where people were unknowingly overcharged for cars they needed to get to work, school, and care for their families.

We’re talking thousands of pounds in excess interest, all to pad the profits of lenders and dealers.

How on earth can that not be “financial harm”?


Charlie Nunn’s £3.76 Million Pay Packet

Now let’s put this into context. Charlie earned £3.76 million in 2023. That includes:

  • A base salary of £1.1 million,
  • Bonuses, shares, and other rewards tied to performance — yes, even as Lloyds faces one of the most significant mis-selling scandals since PPI.

It’s frankly insulting to the millions of consumers affected by this scandal that someone with no personal financial exposure to these predatory lending practices feels entitled to deny the very real harm caused.


The Court Doesn’t Agree, Charlie

In October 2024, the Court of Appeal ruled that these secret commissions were unlawful, with the Supreme Court soon to decide on the case.

Yet Charlie’s dismissive stance suggests he’d rather preserve Lloyds’ public image than acknowledge the bank’s role in a widespread industry failure.

Instead of holding up his hands, he’s doubling down — casting doubt on the idea that average consumers were misled, overcharged, or financially harmed.


Don’t Be a Charlie

Let’s not sugar-coat it. Charlie is paid millions to lead a bank that is now under heavy scrutiny once again for its part in a systemic failure to treat customers fairly.

When someone in that position looks down at struggling families and claims they haven’t been harmed — despite being overcharged for years due to a commission scheme they were never told about — it reveals just how far the financial elite are removed from the people they profit from.

If you’ve been affected by motor finance commission mis-selling, you deserve answers. You deserve compensation. And you deserve leaders who take responsibility, not ones who gaslight the nation with denial.

Charlie Nunn motor finance commission scandal

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July 17, 2025
Daniel Lee



Martin Lewis DCA Template – Help or Hindrance for Motor Finance Claims?


How Martin Lewis’ DCA Template May Be Costing UK Consumers Their Compensation

Martin Lewis is a household name across the UK, widely respected for his financial advice and consumer advocacy. Recently, his campaign to use his Discretionary Commission Arrangement (DCA) template has so far encouraged over 2 million UK consumers to submit their motor finance commission claims.

However, while well-intentioned, this campaign has the potential to cause significant and lasting financial harm to the very people it aims to protect.


The Issue with the DCA Template

Martin Lewis’ free DCA template was designed to help consumers challenge motor finance agreements where a DCA was in place. In such cases, dealerships were incentivised to increase interest rates on motor finance loans in order to receive a higher commission from the lender.

Lewis has claimed that over 2 million people have already used the template to lodge complaints with their lenders. However, here lies the critical problem: less than half of all motor finance agreements actually involved a DCA.

As a result, the majority of people who submitted complaints using Lewis’ template have received rejections from their lenders—often because no DCA was found on their agreement. And this is where the damage begins.


The Hidden Impact of Rejection

For many consumers, receiving a rejection letter from their lender will understandably feel like the end of the road. They may assume that no wrongdoing occurred and that they simply don’t have a valid claim. But this is not necessarily true.

What Martin Lewis’ template fails to account for is the broader legal landscape currently unfolding. A landmark Court of Appeal judgment and a pending Supreme Court decision are poised to reshape the entire narrative around hidden commissions, not just DCAs.

These legal developments suggest that even if no DCA was involved, consumers may still be entitled to compensation if:

  • The lender paid any kind of undisclosed commission (not just discretionary),
  • That commission could be considered a “bribe” or incentive that influenced the sale of the finance agreement,
  • The size and secrecy of the commission affected the consumer’s decision-making, especially since the cost is ultimately borne by the consumer through inflated interest payments.

The Importance of Professional Representation

This is where the real danger of using a one-size-fits-all template becomes clear. Had consumers used a professional claims management firm or legal representative, their complaints would have been assessed and built holistically—taking into account all forms of hidden commission, not just DCAs.

A professionally submitted complaint would also preserve the consumer’s right to escalate their claim and potentially access compensation even if the initial grounds (like a DCA) were not applicable. It ensures their case aligns with ongoing legal developments and includes references to relevant case law and statutory breaches—something a basic template simply does not do.


Millions Could Miss Out

By relying solely on Martin Lewis’ DCA-specific template, millions of consumers may now believe they have no right to compensation, despite possibly having a strong claim under a different legal basis. This widespread misunderstanding has the potential to cause enormous financial harm.

Unless these consumers receive further guidance or support to revisit their claims more comprehensively, they may never recover the money they’re rightfully owed—money that could stretch into the thousands per person.


Final Thoughts

Martin Lewis’ advocacy has helped countless people over the years, and his intentions in this campaign were undoubtedly good. But good intentions don’t always lead to good outcomes.

The narrow scope of the DCA template has not only led to widespread rejections, but may also be discouraging rightful claimants from pursuing the compensation they deserve. In such a complex and evolving area of law, consumers are best served by professional advice and representation, not generic templates.

As the legal landscape continues to shift—and the Supreme Court weighs in—it is more crucial than ever that consumers revisit their claims and ensure they’ve covered all angles. The cost of inaction could be far greater than they realise.

Martin Lewis DCA template motor finance claims

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August 4, 2025
Daniel Lee

What is Motor Finance Commission?

In early April 2025 the Supreme Court heard one of the most important consumer financial arguments in decades, but what is motor finance commission?

Put simply, motor finance commission is an undisclosed payment made by the finance provider to the dealership so as to incentivise the dealership into offering one finance agreement to a consumer, over another finance agreement.

The motor finance industry has made every attempt to cover up the practice, and still argues that these payments are fair, transparent and reasonable.

However, as Mr Keir KC so eloquently explained during the Supreme Court hearing, these payments can only be considered as bribes.

The Types of Motor Finance Commission

In essence there are two types of motor finance commission, Discretionary Commission Arrangements and Fixed Commissions.

  • Discretionary Commission Arrangements, or DCAs for short, allow the dealership to increase the interest rate charged to a consumer so as to receive a larger commission from the lender. DCAs were correctly banned by the Financial Conduct Authority in 2021 as they cause significant consumer harm.
  • Fixed Commissions do not allow for the dealership to increase the interest rate offered by the lenders. Fixed Commissions have not been banned but it is clear that they are equally harmful to consumers and we’ll explain why.

Fixed Commission – Scenario One

Mr Smith is looking for a new car and visits his local dealership

Mr Smith explains to the dealership that he requires finance to fund the purchase of a new car.

The salesperson asks Mr Smith if he has a budget in mind – IMPORTANT – this seems like a helpful question but it will be used against Mr Smith – Mr Smith responds and says his maximum monthly budget is £400.00

Mr Smith settles upon the car he wants and sits down with the salesperson, who takes some details from Mr Smith so that a credit application can be submitted.

The salesperson then takes Mr Smith’s details away to the office, telling Mr Smith that they will find him the best deal – IMPORTANT – Mr Smith rightly assumes this will be the best deal for him – Mr Smith is left to have a look around his potential new car.

The salesperson puts Mr Smith’s details into the dealership computer system, and is provided with the following offers:

  • Lender A offers a monthly payment of £320.00 with no commission (bribe) payment to the dealership.
  • Lender B offers a monthly payment of £350.00 with a commission (bribe) payment to the dealership of £500.00.
  • Lender C offers a monthly payment of £380.00 with a commission (bribe) payment to the dealership of £1,000.00.
  • Lender D offers a monthly payment of £410.00 with a commission (bribe) payment to the dealership of £1,500.00.

The salesperson goes back out of the office and returns to Mr Smith… “Good news Mr Smith, I’ve got you the deal and it is within your budget”.

The salesperson puts the offer from Lender C – £380.00 per month to Mr Smith, who then signs the finance agreement.

Why did Mr Smith happily sign the finance agreement?

  • It is within his budget of £400.00 – he got the deal for £380.00.
  • The dealership told him that it would get the best deal.
  • Mr Smith was not made aware of the better deals available to him.

Mr Smith ultimately paid more interest than he could have paid, and even paid for the commission (bribe) via the increased monthly payments on his finance agreement.

Discretionary Commission Arrangement – Scenario Two

Let’s pick things up from the moment the salesperson takes Mr Smith’s details and takes them to the office, leaving Mr Smith with the car and the knowledge that the salesperson will find the best deal.

The salesperson puts Mr Smith’s details into the dealership computer system, and is provided with the following offers:

  • Lender A offers a monthly payment of £320.00 with no commission (bribe) to the dealership.
  • Lender B offers a monthly payment of £350.00 with a commission (bribe) to the dealership of £500.00.
  • Lender C offers a monthly payment of £380.00 with a commission (bribe) to the dealership of £1,000.00.
  • Lender D offers a monthly payment of £320.00 with a commission (bribe) to the dealership of £300.00 – However, the lender allows the dealership to increase the monthly payments if it wants to earn a bigger commission – For every £10.00 increase in monthly payment the dealership earns an extra £100.00 commission.

The salesperson goes back out of the office and returns to Mr Smith… “Good news Mr Smith, I’ve got you the deal and it is bang on your budget”.

The salesperson puts the offer from Lender D – £400.00 per month to Mr Smith, who then signs the finance agreement.

The dealership increased the monthly payments from £320.00 to £400.00, thus earning an increased commission (bribe) of £1,100.00.

Why did Mr Smith happily sign the finance agreement?

  • It meets his budget of £400.00.
  • The dealership told him that it would get the best deal.
  • Mr Smith was not made aware of the better deals available to him, nor the fact the dealership increased his interest rate.

Regulator & Government Intervention and Cover-Up

The primary role of the Financial Conduct Authority (FCA) is to protect consumers from financial harm.

However, it took the side and supported lenders and the motor finance industry at the Supreme Court hearing.

The government also has a clear duty and obligation to protect its citizens.

However, it attempted to intervene at the Supreme Court hearing by suggesting a win for consumers could cause serious financial harm for the motor finance industry.

The conduct and positioning of both the regulator and the government must call into question their integrity as both seek to protect business over consumer rights.

Martin Lewis’ lack of knowledge and potential harm

Martin Lewis, the self proclaimed consumer champion, has suggested that a victory for consumers against fixed commission goes too far.

This shows a lack of understanding and the harm caused by ALL types of undisclosed commission.

The quick and simple fix

For decades consumers have been ripped off by lenders taking advantage of poor regulation.

Now is the time for the Supreme Court to set the standard and expectation by banning undisclosed commissions (bribes).

Lenders and dealerships must be transparent with consumers, clearly providing ALL options available and clearly displaying any and all commission payments to be made.

Failing that, there will inevitably be yet another financial scandal in the not too distant future.

What Is Motor Finance Commission

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