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Have you paid for your bank account? Make a claim.

PBA internal FOSQ

Packaged Bank Account Questionnaire

In order to build the strongest case possible we require you to complete the following questionnaire to the best of your ability, providing as much detail as possible.

If you are unsure about answering the questions, or if you’d rather complete them over the telephone with one of our experts, please contact the office on 01254822880

Case Reference:

Customer Reference:








during a meetingover the phoneover the internetby posti filled in a leafletover the counteri can't rememberother (please explain in detail below)



yes (please explain in detail below)noi can't remember


yesno


yes (please explain in detail below what products you opened)no


yes (please provide details below)no



yesno


yesno


yesno


yesno


yes (please explain in detail below about any claims attempted)no


yes (please explain in detail below about any benefits used)nodon't know


yesno


yes (please provide details below)no


yesno


i'm still paying the monthly fee (please explain in detail below why you are still paying)i closed / downgraded the account


yes (please explain in detail below when you noticed the fees and what you thought they were for)no


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