Package Bank Account Sale Recollection

Thank you for completing the initial questionnaire.

Based on the answers you provided we are confident you have had (or do have), a packaged bank account.

So as to assist us in building a case for compensation we invite you to complete the questionnaire below.

Please provide as much detail as you can, as we may not be able to build and progress a case if you cannot provide enough information.

Name:

Email:

Is / was the packaged bank account ever a joint account?

At the time the packaged account was opened / upgraded how often did you travel abroad on business / holiday to.....
Europe = neverEurope = once a yearEurope = more than once a yearOutside Europe = NeverOutside Europe = once a yearOutside Europe = more than once a yeardo winter sports = neverdo winter sports = once a yeardo winter sports = more than once a year

Did the bank advise they had 'upgraded' your account, without giving you the option?
yesno

Did you feel pressured into taking the packaged account?
yes (please explain why in as much details below)no

Did the bank advise you that a free account was no longer available to you?
yesno

Did the bank advise you that if you didn't take the packaged account, your overdraft facility could be reviewed, reduced or removed?
yesno

Did the bank advise you that the only way you would be considered for a mortgage / loan / credit card / overdraft would be if you took the packaged account?
yesno

Did the bank state your credit rating would improve if you took the packaged account?
yesno

Did the bank advise that, because of your credit rating, the only account available to you was the packaged account?
yesno

Did the bank give you advice and/or recommend the account to you?
yes (please explain in detail below)noI can't remember

Did the bank make you aware of all of the products / insurances that were included as part of the packaged account?
yesnodon't know

At the time you opened / upgraded your account did you already have any of the following products? (provide details below)
car breakdown covermobile phone insurancetravel insuranceaccidental death coverlife assuranceidentity theft insurancegadget insuranceany other insurance that was also included on the PBA

If you ticked any of the options above, did you keep the insurances after the sale / upgrade of the PBA?
yes (please provide details and explanation below)no

Did the monthly fee ever make you go over your agreed overdraft and/or incur bank charges?
yesno

Did the bank inform you that you could take a fee-free account?
yesnodon't know

Did the bank advise you that taking a packaged bank account was optional?
yesnodon't know

Why did you decide to take the package bank account?

How did the bank advisor make you feel during the application / sale?

Did you feel you were given all of the required information about the account and it's products / benefits?

Have you ever tried to use the 'benefits' but found you were unable to?

Any other comments as to why you believe the account was mis-sold to you?

Are you complaining about the sale of your packaged bank account?
yesno

Your Money Claim is a trading name of Your Money Management Ltd. Authorised and regulated by the Financial Conduct Authority (FRN 835466).

Your Money Management Ltd is a registered HMRC Agent (Agent Code SA:2497EJ)

Registered in England and Wales No: 07443559. Registered Office: 8 Mitton Road Business Park, Mitton Road, Whalley, Lancashire, England, BB7 9YE.

VAT Registration No: 108 103 853

You are not required to use our services to pursue your claim and it is possible for you to present your claim for free, either to the company against whom you wish to complain or to the Financial Ombudsman Service or Financial Services Compensation Scheme.

You are not required to use our services with respect to a tax refund claim and it is possible for you to present your claim for free to HMRC.

Our Tax Claim services are not regulated by the Financial Conduct Authority.

Your Money Claim specialises in recovering compensation for UK consumers who have been mis-sold motor finance agreements and GAP insurance due to hidden commission. If you took out a PCP (Personal Contract Purchase) or HP (Hire Purchase) agreement, and were not informed about the commission being paid to the dealer or broker, you could be entitled to a compensation refund.

Motor finance mis-selling has affected millions of UK car buyers. Dealerships and lenders failed to disclose hidden commissions which resulted in high-interest rates for consumers. The Financial Conduct Authority (FCA) and recent Court of Appeal and Supreme Court rulings have recognised that consumers were unfairly charged, opening the door to potential compensation claims.

Similarly, thousands of consumers were mis-sold GAP insurance (Guaranteed Asset Protection) without being properly informed of its necessity or cost. Many customers were charged for policies they did not need, and dealerships earned undisclosed commissions from insurers.

At Your Money Claim, we help consumers reclaim what is rightfully theirs. If you believe you were affected by hidden commission on motor finance or GAP insurance, you can start your claim today. Our expert team will handle the process, ensuring you receive the compensation you deserve.

The Compensation Claim Experts

Package Bank Account Sale Recollection

Package Bank Account Sale Recollection

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