Allen Ford’s Stunning GAP Insurance Admission – Missing Commission Figures, Unanswered Questions and the FCA Copied In Allen Ford’s response to our report of misconduct was intended to defend its handling of a GAP insurance complaint. In our view, it has instead exposed a serious problem… the dealership says it does not possess the information […]

A Major Boost for Motor Finance and GAP Claims As The “Too Late” Defence Comes Under Attack For too long, consumers pursuing motor finance commission and GAP insurance complaints have been confronted with the same response… their agreement is old, the transaction happened years ago, and they are supposedly too late to claim. In the […]

GAP Insurance Is the Next Mis-Selling Scandal Financial scandals are almost never recognised at the moment they begin, thanks in no small part to the historical poor performance by regulators. Instead, they are recognised years later, after consumers have paid the price, firms have banked the profits, the evidence has been buried in archived files […]

Eastern Western Refuses to Reveal Its GAP Commission – Then Tries to Shut the FOS Door Eastern Western Motor Group (Eastern Western) has been asked a straightforward question: how much commission did it, and others within the distribution chain, receive as a result of selling a GAP insurance policy. Rather than disclose the figures, the […]